Tequila Volteo, operated by Diego Zamora, S.A. (part of the Zamora Company group), values your privacy. This policy explains how we collect, use, and protect your personal data. By using our services or providing personal information, you agree to the terms of this Privacy Policy.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

• Data Controller: Diego Zamora, S.A.

• Tax ID: A-30602346

• Postal Address: Calle Silicio, 10, Pol. Industrial Los Camachos, Cartagena

• Data Protection Officer: dpo@zamoracompany.com

As part of the Zamora Company group, Tequila Volteo may share data between companies within the group for operational purposes.

WHAT TYPE OF DATA DO WE PROCESS?

Depending on your interaction with Tequila Volteo, we may process:

• Identity Data: Name, language, country, contact details

• Connection and Navigation Data: Device data, geolocation, usage statistics

• Commercial Data: Preferences, purchase history

• Marketing Data: Preferences and responses to promotions

Certain data is required to provide services, and will be marked as mandatory during form submission.

PURPOSES OF PROCESSING YOUR DATA

1. Service Requests: To respond to queries or requests submitted via our website.

2. Marketing: With your consent, to send you newsletters and promotional offers.

3. Usability Analysis: To analyze and improve the user experience on our website.

LEGAL BASIS FOR DATA PROCESSING

1. Service Requests: Consent to respond to requests.

2. Marketing: Consent for newsletter and promotional communications.

3. Sale of Products: Contract fulfillment for managing orders and purchases.

4. Cookies: Consent for usage of cookies on our website for analytics and usability purposes.

DATA RETENTION PERIOD

1. Service Requests: Data will be retained for one year after fulfilling your request.

2. Marketing: Data is retained until you opt out.

3. Product Sales: Data is retained for up to 10 years following the last purchase.

SHARING YOUR DATA

We may share your data with:

• Service Providers: To support website functionality and operations.

• Technology Providers: For hosting, email, and analytics services.

• Zamora Company Group Companies: For operational and marketing purposes.

YOUR RIGHTS

You can exercise the following rights by contacting us at dpo@zamoracompany.com:

• Access: View the personal data we hold about you.

• Rectification: Correct inaccurate or incomplete data.

• Deletion: Request deletion of your data.

• Restriction: Request limitation on data processing.

• Objection: Object to data processing based on legitimate interests.

• Withdrawal of Consent: Withdraw consent at any time.

COOKIES

We use cookies for website functionality and analytics.